Frequently Asked Questions

Everything you need to know about keeping your beauty tools spotless.

How long does shipping take?

Standard domestic orders are processed within 1-2 business days and typically arrive within 3-5 business days. International shipping times vary by destination.

Are ISOCLEAN products safe for all brush types?

Yes, our formulas are specifically designed to be gentle on both natural hair and synthetic bristles, ensuring they remain soft and conditioned while being deeply sanitized.

What is your return policy?

We offer a 30-day return policy for unused and unopened products. If you are not satisfied with your purchase, please contact our support team to initiate a return.

Do you offer professional discounts?

We value our makeup artists! We offer a dedicated Pro Program with exclusive discounts. You can apply via the 'Pro' link in our website footer.

Are your products cruelty-free?

Absolutely. ISOCLEAN is committed to ethical beauty; all of our products are 100% cruelty-free and never tested on animals.

How often should I clean my makeup brushes?

For personal use, we recommend a deep clean once a week. For professional makeup artists, brushes should be sanitized between every client using our fast-drying spray.